Dispatch copilot for a freight forwarder
Consolidated six brittle scripts into one auditable workflow handling exceptions across three hubs.
−41%
Tickets
3.2×
Throughput
Solutions
Work that pays back.
We pick problems where automation removes a real cost or unlocks a real revenue line — and we measure both before and after.
−41%
Avg. ticket volume
3.2×
Throughput per operator
14d
First production cut
97%
Engagement renewal
By industry.
Logistics
Throughput without burnout
Document parsing, exception handling and dispatch copilots that take the repetitive load off operators.
- — Customs and CMR ingestion
- — Carrier scoring and rebooking
- — Live SLA dashboards
Financial services
Auditable automation
Workflows that produce a paper trail your risk team will actually sign off on.
- — KYC document review
- — Reconciliation assistants
- — Policy-aware summarisation
Industry & manufacturing
From spreadsheets to systems
We replace fragile Excel pipelines with applications operators trust on the floor.
- — Production planning tools
- — Quality reporting copilots
- — Maintenance scheduling
Public sector & education
Tools people will use
Accessible interfaces, plain-language outputs, and explicit limits on what the system will and won't do.
- — Citizen-facing assistants
- — Document drafting
- — Multilingual support
Selected work.
KYC review for a neobank
Document review with a paper trail the compliance team signs off on without manual sampling.
−68%
Review time
100%
Auditable
Citizen assistant for a regional office
Plain-language responses to 12,000 monthly enquiries, with explicit refusals on legal advice.
92%
Self-serve
0
Hallucinations
Engagement model
Three ways we work with you.
Discovery sprint
2 weeksWe map the problem honestly. You leave with a written brief, a proof of value, and the option to walk away.
Production build
8–16 weeksEnd-to-end build of one workflow, hardened and instrumented, owned by your team at the end.
Embedded team
6–12 monthsOne or two of our engineers join your team for a year, deliver a roadmap, and write themselves out of a job.
By use case.
Operations
Internal copilots
Assistants embedded in your tools — grounded in your data, with permissions you control.
Customer
Support automation
Tier-1 deflection that knows when to escalate. Measured against CSAT, not just resolution rate.
Data
Pipelines & ETL
Reliable ingestion and transformation with full lineage, retries and human-readable errors.
Product
AI-native features
Search, generation, summarisation and structured extraction shipped behind your product UX.
Sales
RFP & quote drafting
Draft proposals from your historical quotes — with citations to the source document.
Knowledge
Search across silos
One query bar across your wiki, drive, ticketing, and CRM, with permission-aware retrieval.
Don't see your use case?
Most of our work starts as a 30-minute call where we figure out whether software can help at all.
